The Officer
Here at Foxtrot Bands we know a thing or two about logistics. We eat deadlines for breakfast, and can whip up tracking digits faster than Jimmy J to an office lunch and learn. Rumor has it, we've even delivered rings before they were ordered. Maybe.
Here's the deets:
- All orders are packaged, engraved (if applicable) and shipped from Charlotte, NC.
- All in stock orders are shipped within 1 business day
- We ship using USPS First Class mail.
- The average time in transit depending on your location is 1-4 days.
Need your ring delivered sooner? Choose our Priority Mail 1-3 Day Transit or Priority Mail Express 1-2 Day Transit at checkout.
If in doubt, reach out. Let us know what you need, when you need it, and one of our awesome reps will get back to you as quickly as humanly (we are human after all) possible.
30 Day Returns - No questions asked, return your order within 30 days of your purchase date for a full refund
60 Day Exchanges - Not in love with your ring? We get it. Exchange your ring for any other style of equal value within 60 days of purchase.
90 Day Re-Sizing - Find yourself starting to fat finger to many texts? You may need to recheck your ring size. Send in your ring for a new size within 90 days of purchase to ensure you can still slide that puppy off to fidget with during all those zoom meetings.
1,000,000 Day Warranty - Or 2,739 years to be exact. Our way of saying we've got your back. If your ring is damaged (ie: cracked) or must be removed in an emergency we will replace it for life.
Now you know = 🤯
The Officer ring turned out to be my husband's perfect ring. I had purchased The Knight years ago before our wedding was rescheduled twice due to circumstances we couldn't control. After two years of planning and replanning, The Knight ring was patiently waiting for him on our wedding day. I slipped it on his finger during the ceremony and my stomach dropped when I realized it was TWO sizes too big! I still don't know how I got the size so wrong. Foxtrot customer service was incredible in that I was obviously WELL outside of the return or exchange window but they were going to take a look at it's condition and possibly let me exchange. After much thought we decided just to keep The Knight and he wears it around his necklace when he doesn't want to wear one on his finger. That being said, after almost a whole year of marriage I finally replaced the ring that was too big with The Officer. The color of the blue is insane! It's the deepest and prettiest blue ever, his favorite color. He loves the 8mm width and the weight of it on his hand. Thanks for helping me look like a rockstar after such a mess up, Foxtrot! We are in aw of your bands!!